Job Title: CRO & UX Manager
Salary: 9.00-12.00 Lacs
Experience: 2.00-4.00 Years
Location: Gurgaon
Education: Graduation
Industry: Ecommerce
Skills Required: Knowledge of UI/UX design principles
Role Overview:-
We are seeking a CRO & UX Manager to take ownership of optimizing the customer journey with a focus on improving conversion rates, enhancing user experience, and boosting overall website performance. This role will be critical in increasing engagement, reducing drop-offs, and driving higher revenue per visitor.
Key Responsibilities:-
- Develop and execute a CRO roadmap to improve conversions across desktop, mobile, and landing pages.
- Conduct A/B testing and user behavior analysis using tools like VWO, Hotjar, etc.
- Analyze funnels, bounce rates, and drop-off points to identify friction and eliminate conversion hurdles.
- Collaborate with design and product teams to improve UI/UX based on customer insights and data.
- Own the end-user testing process, including wireframing, usability testing, and feedback collection.
- Work closely with content, tech, and performance marketing teams to align with growth and revenue goals.
- Provide regular reporting on outcomes, learnings, and performance improvements.
Requirements:-
- 4–6 years of experience in CRO, UX/UI, or product optimization.
- Strong understanding of conversion metrics, user psychology, and behavior analytics.
- Proficiency in tools such as Google Analytics 4 (GA4), VWO, Hotjar, Figma (or similar).
- Ability to translate user insights into high-performing UI/UX designs.
- Data-driven mindset with strong problem-solving skills.
Mandatory Criteria :
● Candidates from D2C, e-commerce industry, or startup environment will be preferred.
● Candidate should have minimum 2 years of experience in CRO, UX/UI, or product optimization.
● Candidate should be proficienct in tools such as Google Analytics 4 (GA4), VWO, Hotjar, Figma (or similar).
● Candidate should have experience in Website Automation and retention of users on website.
● Candidate should have ability to translate user insights into high-performing UI/UX designs.
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