Job Title: Program Manager (EA to CXOs)
Salary: 15- 30 LPA
Experience: 3-6 yrs
Location: Pune
Education: Graduation
Industry: SaaS
Skills Required:: Stakeholder Management, Project Management, Strategic Execution
Job Description
What will you create and do?
We are looking for a highly driven and execution-focused Program Manager to work closely with our leadership. This role sits at the intersection of business operations, stakeholder management, and strategic execution, ensuring smooth coordination across teams and priorities.
You will act as a central node for internal collaboration, managing key initiatives, driving project execution, supporting leadership with data-driven insights, and ensuring operational efficiency across Sales, Marketing, Product, and Leadership teams.
This role is ideal for someone who is a hustler, highly organized, great with people, and obsessed with getting things done.
What will qualify you for this role?
Essential:
● Strong stakeholder management and interpersonal skills with the ability to work across teams
● Experience in project management, coordination, and execution of cross-functional initiatives
● Strong research and data analysis skills (Sales, Marketing, Revenue Operations)
● Ability to create presentations, reports, and executive summaries
● Strong organizational skills with the ability to manage multiple priorities simultaneously
● High level of ownership, confidentiality, and attention to detail
● Strong communication skills (written and verbal)
● Proficiency in data analysis and reporting tools (Excel / Google Sheets)
Desired Skills:
● Experience in budget tracking, forecasting, and financial analysis
● Exposure to SaaS metrics (Sales funnel, marketing performance, revenue metrics)
● Ability to manage executive-level communications and strategic projects
● Strong problem-solving mindset with a focus on execution and outcomes
Experience Range:
3 – 6 Years
Education Qualification:
Bachelor’s Degree in Business Administration, Management, Finance, or related field
Key Responsibilities:
Internal Team & Stakeholder Management
● Manage and track key business initiatives, OKRs, and cross-functional projects
● Coordinate with internal stakeholders across Sales, Marketing, Product, and Leadership teams
● Create and maintain an inventory of critical projects and high-priority initiatives
● Act as a project manager for leadership-driven initiatives, ensuring timely execution
Vendor Management
● Manage vendor relationships including project reviews, budget tracking, and negotiations
● Ensure effective coordination and delivery across external partners
Calendar & Time Management
● Manage executive calendars including meeting scheduling, prioritization, and coordination
● Handle inbox triaging and appointment management for leadership
● Organize and coordinate internal and external meetings, calls, and conferences
Travel & Logistics Management
● Manage end-to-end travel planning including bookings, itineraries, and expense tracking
● Coordinate transportation, accommodation, and logistics for leadership
Research, Presentations & Documentation
● Conduct market and business research and prepare executive briefs
● Create presentations, reports, business plans, and dashboards
● Ensure high-quality documentation with strong accuracy, clarity, and structure
Data Analysis & Business Insights
● Analyse Sales, Marketing, and Revenue data to support decision-making
● Track budget vs actuals, performance metrics, and projections
● Build dashboards and reports to provide visibility into business performance
Executive Support
● Handle confidential and non-routine information with discretion
● Support leadership with correspondence, documentation, and operational tasks
● Maintain and update contacts, records, and data repositories
Key Result Areas (Success Metrics):
● Quality and timeliness of project briefs, dashboards, and executive reports
● Accuracy and visibility in budget vs actual tracking and reporting
● Efficiency and effectiveness of calendar and meeting management
● Smooth execution of cross-functional projects and initiatives
● Stakeholder satisfaction and responsiveness across teams
About :
Founded over 17 years ago, Our client has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centres, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
Our commitment to every customer is: “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.”
If you can confidently demonstrate that you meet the criteria mentioned above, we would love to hear from you.
