Role: Associate Program Manager
Salary: 10.00-13.00 Lac
Experience: 1.00-3.00 Years
Location: Kochi, Mumbai, Bangalore
Education: Graduation
Industry: Banking
Function Program and Project Management
Skills Required: Project Management, Data Analysis, SQL queries, Client Engagement
Description
About Us:
Position Overview:
Key Responsibilities:
● Client Engagement:
Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management:
Lead the end-to-end implementation of Company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement:
Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging Company's platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis:
Analyze substantial datasets to ensure accurate configuration and integration of Company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving:
Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
● 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join Us?
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
Mandatory Criteria :
- Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
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